Effective Date: 15-04-2025

At Divvik Sharrma, we respect your privacy and are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and visa application services.

 Information We Collect

We collect the following types of information from users:

a. Personal Information

• Full name, gender, date of birth, nationality

• Email address, phone number, and residential address

• Passport number, education history, work experience

• Documents related to visa processing and identification

• Payment details (via secure third-party payment processors)

b. Technical Information

• IP address, browser type, operating system

• Device type and cookies used for session tracking

• Interaction data (pages viewed, clicks, time on page)

How We Use Your Information

We use your information strictly for the following purposes:

• To evaluate and process your visa and immigration applications

• To communicate updates regarding your application status

• To provide customer support via phone, email, or chat

• To personalize and improve your experience on our website

• To fulfill legal obligations required by immigration authorities

• To send newsletters, updates, or offers with your consent

 Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

• Government authorities, immigration departments, or embassies (for visa processing)

• Service providers or trusted partners (such as documentation services, couriers, translators)

• Legal or compliance authorities when required under the law

 Data Security

Your data is protected using industry-standard security measures:

• SSL (Secure Socket Layer) encryption

• Firewalls and intrusion detection systems

• Secure access controls and data storage protocols

• Partnerships with GDPR-compliant data service providers

However, while we take reasonable precautions, no method of electronic transmission or storage is 100% secure. You share your information at your own risk.

 Your Rights as a User

As per international data protection laws, you have the right to:

• Access or review the personal information we hold about you

• Request corrections or updates to inaccurate data

• Request deletion of your data under certain conditions

• Withdraw your consent to data processing (where applicable)

• File a complaint with a data protection authority

To exercise any of the above rights, please email us at: info@divviksharrma.com

 Cookies & Tracking

We use cookies and tracking tools to improve user experience and analyze website traffic. You can disable cookies through your browser settings, but some features may not work as intended.